Customer Success Developer

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

As a Customer Success Developer at Zscaler, you will help develop applications and tools that are both scalable and secure. You will create efficient solutions that meet our clients' needs. Your expertise in both back end and front end technologies will help deliver seamless and high-performing web applications.

You will work remotely form the UK and report to the UK-based Sr. Manager Automation and Tooling.

Responsibilities:

• Develop, test, and maintain high-quality web applications with a focus on using Python and JavaScript.

• Design and implement secure, scalable web applications using frameworks such as Django or Flask for Python and React, Angular, or Vue.js for JavaScript.

• Collaborate with UX/UI designers and front-end developers to integrate user-facing elements with server-side logic.

• Write clean, maintainable, and efficient code following best practices and coding standards.

• Conduct code reviews and provide constructive feedback to peers.

• Resolve performance bottlenecks and bugs.

• Implement security best practices and ensure the applications are secure from vulnerabilities.

• Stay updated with the latest industry trends, technologies, and best practices.

• Become a Zscaler cloud service expert through self-study, company training, and a desire to excel

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Experience as a Developer with a focus on both Python and JavaScript.

• 6+ years of development experience

• Proficiency in Python and web frameworks such as Django or Flask.

• Proficiency in JavaScript and frameworks/libraries such as React, Angular, or Vue.js.

• Experience with HTML, CSS, and related web technologies.

• Experience with RESTful APIs and web services.

• Familiarity with database systems (e.g., MySQL, PostgreSQL) and ORM technologies.

• Knowledge of security best practices and experience implementing security measures in web applications.

• Understanding of version control systems (Git).

• Familiarity with CI/CD pipelines and DevOps practices.

• Knowledge of TCP/IP, especially HTTP and DNS,

• Knowledge of IT Security, PKI, SSL/TLS

• Network troubleshooting experience - Familiarity with tools such as Ping, Traceroute, MTR, and Network Protocol Analysers such as tcpdump, Wireshark

What Will Make You Stand Out (Preferred Qualifications)

• Experience with cloud platforms such as AWS, Azure, or Google Cloud.

• Knowledge of authentication systems such as MS AD, SAML

• Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.

• Relevant certifications in Python, JavaScript development, or security.

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#LI-REMOTE

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans

• Time off plans for vacation and sick time

• Parental leave options

• Retirement options

• Education reimbursement

• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here .

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.